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Joseph Chapko III
jchapko@gmail.com
1(989)637-4033
Technical Skills
- Cisco routers and switches, Netgear and netopia routers.
- AutoCAD, 3D model and graphic design in 3D Studio Max 2008, Poser 6, and Bryce 6.
- Corel Draw 8, Adobe Creative Suite 3, Hemisphere Deep Paint 3D, Autodesk Combustion
- Microsoft Office 2003.
- Windows 3.11, Windows 95, Windows 98, Windows 2000 Professional, Windows XP Home and Professional
- Windows NT 4.0 Server, Windows 2000 Server, Windows Server 2003, Linux
Certifications
- Dell Certification - 2005 Foundation Desktop
- Dell Certification - Latitude
Education
Baker College of Owosso, Owosso, MI.
Associate Degree - Computer Systems and Internetworking - August 2006
Bachelor Degree - Computer Science in Information Technology and Security - August 2008
Work Experience
2007-
2008 |
Barracuda Networks |
912 North Main St, Ann Arbor, MI
1(734)302-3001 |
| Technical Support Engineer |
Provide technical support for Barracuda Spam Firewal. Troubleshot issues dealing with delivery and tracking of email, LDAP/active directory, hardware issues, blocking spam mail, SMTP connections and analysis of new spam trends by utilizing both Linux command line via SSH connection and web GUI. Also updated firmware, spam definitions, and virus definitions for the units.
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| 2007 |
Self Employed |
| On-site Technical Support |
Provided on-site technical support for both residential and commercial customers for HP printers, desktop and laptop computers, and network issues. Troubleshot hardware issues and replaced defective and/or damaged components. Set up new workstations and configured settings and policies to provide a more secure network environment.
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2004-
2007 |
Westaff |
820 West Main St, Owosso, MI
1(989)729-8866 |
| Temporary Employee |
Provided temporary staffing solutions to various companies in the Owosso area.
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2006-
2007 |
Extreme PC |
Owosso, MI
1(517)579-4852 |
| Computer Technicican |
Troubleshooting and maintenence of computers and office equipment for various companies in the Lower Michigan area. Installation of Cat5 network cabling. Installation and configuration of wired and wireless networks.
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| 2005 |
Computer Assistance |
5402 Gateway Center STE B, Flint, MI
1(810)600-0470 |
| Computer Technician |
Troubleshooting computer problems for companies in the Flint area. Installation of Windows operating systems and applications.
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| 2005 |
Shiawassee County Medical Care Facility |
729 S norton Street, Corunna, MI
1(989)743-3491 |
| IS Support Intern |
| Performed computer audits. Updated applications and Windows operating systems. Troubleshooting computer equipment. Spyware removal. Wireless network troubleshooting. Computer hardware upgrades. |
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